FAQ

ARE YOUR PRODUCTS AUTHENTIC?
We are committed to offering you only 100% Authentic, Luxury Beauty, Skincare and Fragrance and products for Men, Women and Home. Our products are meticulously curated and sourced ONLY  from actual product manufacturers or their approved, authorized dealers.

HOW LONG WILL IT TAKE FOR MY ITEMS TO ARRIVE?
It will usually take between 5 to 10 business days to deliver your items from the date of order processing. We process all orders within 1-2 days of receiving your order. Please note, that shipping times may vary from product-to-product; based on demand and shipping location. You will receive an order confirmation via email and tracking information once your order is shipped.

HOW LONG WILL IT TAKE TO RECEIVE A TRACKING NUMBER?
It will usually take between 1-3 business days.

DO YOU SHIP WORLDWIDE?
No, we currently only ship to the US including Alaska and Hawaii.

IS SHIPPING REALLY FREE?
Yes, shipping is FREE on all orders over $75.00. A flat shipping charge of $10.00 for Standard Ground Shipping is applied to all orders under $75.00. Alaska and Hawaii shipments are subject to an additional $15.00 shipping fee.

WHO CAN I CONTACT IF I HAVE A PROBLEM WITH MY ORDER?
All inquiries can be forwarded to us using our website contact form.

HOW CAN I PAY FOR MY ORDER?
We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and Paypal and also offer Klarna (a no interest payment plan) to our customers.

IS CHECKOUT ON THIS SITE SAFE AND SECURE?
Our website uses a technology called an SSL certificate which protects sensitive information entered into our site as it travels to our server. The data you enter, such as credit card information, is encrypted before it is sent.

You browser will let you know when a website has this protection. You will see that the website’s URL begins with "HTTPS" and most browsers will display a small padlock icon next to the web URL.

Also, our website and e-commerce system never stores any credit card information entered by a customer.

IF I ENTER MY EMAIL ADDRESS WILL YOU SELL MY INFORMATION?
We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.